How do I place an order with Flarescent?

Browse our catalog, select your items, and proceed to checkout with our secure payment options.

What shipping options are available?

We offer standard and expedited shipping, all crafted to reduce environmental impact wherever possible.

How long does order processing take?

We process standard orders within 1–4 business days, ensuring each candle is crafted with care and attention to detail.

For decorative, made-to-order, and bulk/event orders, please allow 2–3 weeks for production. These pieces require extra time to ensure quality, customization, and proper curing. We appreciate your patience as we handcraft each one with intention and need to cure.

Every candle is worth the wait—and made to bring warmth and mindfulness into your space.

Can I return or exchange a product?

Yes, we accept returns within 30 days only if damaged caused by our end or due to shipment ; items must be unused and in original packaging. Please contact us within 24 hours after you received the package and planned to returned it.

Do you provide discounts for bulk purchases?

Absolutely, contact our support team for tailored pricing on large orders.